What can I do if my Account is Locked?
What can I do if my Account is Locked?
What do I do if my Account is Locked?
If you have been locked out of your Core-ID account, you will have either failed to answer your security questions or failed your Login Verification.
In this scenario, you will need to visit https://support.zoodigital.com/ and raise a request to our Support Team who will be able to guide you through the next steps to unlock your account.